Holidays just like in a boutique hotel

General information at a glance

  • The prices are per person and night including gourmet half board and our inclusive services.
  • The spa tax is not included in the room price; it amounts to 1.80 euro per person (above 14 years) and night and is charged on site.
  • Booking: To confirm your booking, a written confirmation by both parties is necessary.
  • Check in and check out: On arrival day, your room is available for you after 2 p.m. Please let us know in advance if you are arriving after 6 p.m. On departure day, please vacate your room by 11 a.m.
  • Room preference: We hope you understand that it is not possible for us to reserve your favourite room for you. However, we will try to consider your individual room preference.
  • Deductions: We do not offer any discounts for non-consummated meals.
  • Our parking space is available for you free of charge. If you wish to reserve a parking space for the duration of your stay, we charge 5.00 euro per day, or 10.00 euro respectively, for a space in our garage.
  • For dogs we charge 15.00 euro per day. We hope you understand that your four-legged friend is not allowed in our dining hall and spa oasis.
  • Methods of payment: You can pay the hotel bill in cash, by EC- or credit card (except American Express) or via bank transfer in advance.

    Our bank details:
    Cassa Raiffeisen Scena/Raiffeisenkasse Schenna
    IBAN: IT 79 Z 08234 58880 000300020427
    SWIFT-BIC: RZSBIT21033

  • In case of early departure, late departure or no show, the following cancellation conditions apply: Cancellations up to 3 months prior to the start of your holiday are free of charge. For cancellations up to 1 month prior to arrival, we charge 40% of the total cost. In case of cancelling 1 month till 1 week prior to arrival, we charge 70% of the total cost. For cancellations up to 1 week prior to arrival, we charge 90% of the total price. In case of late arrival or early departure, we need to bill you the total cost of the holiday.
  • Travel cancellation insurance: A lot can happen in between booking and starting your holiday. With our travel cancellation insurance you are all set financially. In case of early or late departure or a no show, cancellation fees apply. If you want to avoid these costs, we recommend you a travel cancellation insurance. Click here for more information.
  • The prices are per person and night including gourmet half board and our inclusive services.
  • The spa tax is not included in the room price; it amounts to 1.80 euro per person (above 14 years) and night and is charged on site.
  • Booking: To confirm your booking, a written confirmation by both parties is necessary.
  • Check in and check out: On arrival day, your room...
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